Terms Of Service

Effective Date: 05-01-2025

These Terms of Service (“Terms”) govern your use of services provided by White Vine Venue LLC (“we,” “us,” or “our”), including event rental services, website usage, booking inquiries, and related communications.

By submitting an inquiry, booking an event, or using our website, you agree to these Terms.

1. Services Provided

White Vine Venue LLC offers event space rental services for private functions such as baby showers, bridal showers, birthday parties, memorial gatherings, and similar social or professional events space rentals.

2. Booking Requirements

  • Clients must be 21 years or older to book services.

  • A non-refundable deposit is required to secure a date, this varies per event type and event date.

  • A $200 refundable incidental fee may apply.

  • Bookings are confirmed only after all required payments are received on schedule:

    • Deposit (due immediately)

    • Midway Payment

    • Final Payment (due 15 days before event)

Failure to complete payments by deadlines may result in cancellation of your reservation.

3. Cancellation Policy

  • Cancellations must be submitted in writing to whitevinevenue@yahoo.com.

  • Refund eligibility (excluding the non-refundable deposit) may vary depending on notice given and contractual terms.

  • No refunds will be provided for cancellations made less than 15 days before the event.

4. Venue Rules

Clients and their guests agree to abide by all posted venue rules and event policies, including but not limited to:

  • No smoking indoors

  • No underage alcohol consumption

  • Adherence to event start and end times

  • Respect for venue property and staff

Excessive damages, rule violations, or disruptive behavior may result in loss of deposit and early termination of the event.

5. Use of Third-Party Platforms

We may use third-party platforms (e.g., TripleSeat, HoneyBook, QuickBooks) to process payments, manage bookings, and communicate with clients. These platforms maintain their own terms of use and privacy policies. We are not responsible for issues related to third-party software or payment processors.

6. Limitation of Liability

White Vine Venue LLC shall not be held liable for:

  • Loss or damage to personal property

  • Injuries to guests or attendees

  • Event cancellations due to force majeure (weather, power outages, etc.)

  • Client or guest misconduct

Clients assume full responsibility for their event and the behavior of their guests.

7. Call Recording Notice

Phone calls with staff may be recorded for training and quality assurance purposes.

8. Website Use

By using our website, you agree not to:

  • Misuse contact forms

  • Attempt to access secure information without permission

  • Use our brand or logo without written consent

  • Use our brand copy and likeness in perpetuity without written consent

We reserve the right to restrict or remove access to the site if misuse is detected.

9. Changes to Terms

We may update these Terms at any time. Revisions will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions regarding these Terms, please contact:

White Vine Venue LLC
Email: whitevinevenue@yahoo.com